Hoation
Onboard once. Every closing after that is our job.
Here's the thing about resale packages: almost everything in them is association-level data that changes once a year, not per sale. It's gathered once — Hoation walks your board through exactly what's needed — kept current, and when a closing hits, the package is mostly already built. This page walks through exactly how.
A resale package is mostly data you hand over once.
Lender questionnaires look like forty questions of per-sale work. They're not. Nearly all of it — governing docs, budget, reserves, insurance, occupancy, litigation, structural status — is collected once and refreshed on a schedule. Only the unit-specific pieces are produced fresh for each transaction.
📦 Collected once, kept current
- Governing documents — master deed, bylaws, rules, amendments
- Budget, year-end financials, and reserve fund status
- Master insurance policy, liability, and fidelity coverage
- Owner-occupancy mix, rental caps, commercial share
- Litigation, liens, inspections, and structural status
📄 Produced per transaction
- Unit account status and payoff — balance, prorated dues, fines
- Transfer and move-out fees due at closing
- Certificate of insurance naming the buyer and their lender
- The assembled package — reviewed and signed by a person
This is why the treasurer's version of this job is so painful.
Without a system of record, every request means re-finding the same documents and re-deriving the same numbers under a closing deadline. With one, each closing is mostly assembly. That's the entire idea behind Hoation.
Onboarding: we take your paper and make it a system of record.
One handoff — email, a shared drive, or a shoebox of PDFs. Your board doesn't fill out forms or learn software. We organize what you have into the categories below, and tell you what's missing.
Identity & governing docs
Master deed and amendments, bylaws, rules & regulations, articles of incorporation, unit count, year built.
Financials & reserves
Current budget, year-end financials, reserve balance and study, special assessments — current, planned, or under discussion.
Dues & delinquencies
Assessment amounts, what dues include, and how many units are 60+ days past due — a number lenders always ask for.
Insurance
Master policy details, liability limits, fidelity and flood coverage, and whether the policy is all-in or walls-in.
Occupancy & composition
Owner-occupant vs. investor ratio, any owner holding multiple units, commercial space, leasing caps and restrictions.
Legal & structural
Pending litigation, judgments or liens, inspection reports, open violations, and NJ structural-integrity compliance.
Onboarding ends with a gap analysis.
Before any closing is on the line, you get a plain-English report of what a lender would flag in your association today — missing documents, numbers that trip Fannie/Freddie eligibility rules, expired coverage — and what it takes to fix each one.
We keep the data current, because stale data is what stalls loans.
A package built on last year's budget or an expired insurance certificate fails in underwriting. Between closings, Hoation tracks what's gone stale and nudges you before it matters — so it never comes to that.
Annual refresh
New budget, year-end financials, and reserve figures picked up on your association's cycle.
Insurance renewals
We track your master policy expiration and update coverage details when the policy renews.
Delinquency & occupancy
The numbers lenders check against hard ceilings are updated so answers are accurate on the day they're asked.
Requirements watch
Lender forms and rules change. We track what's being asked — so your answers match this year's questionnaire, not last year's.
Including New Jersey's structural integrity law.
Since 2024, NJ condos must maintain reserve studies and periodic structural inspections — and lender questionnaires now ask about compliance. Most self-managed boards don't know the law exists. Our onboarding gap analysis checks where your association stands, so a questionnaire answer about it never catches you by surprise.
What happens when a unit sells or refinances.
From the request landing to the package shipping, here's the path every closing takes. Your treasurer appears in exactly zero of these steps.
The request comes to us, not your treasurer
The title company, lender, or attorney sends the condo doc request to Hoation. They get one accountable counterparty and status visibility; your board's inbox stays quiet.
AI drafts the package from data we already hold
The lender questionnaire, status letter, and docs bundle are drafted from your association's record. Only the unit-specific numbers — account balance, prorated dues, fees due at closing — are produced fresh.
Every answer is cross-checked against lender rules
Reserve thresholds, delinquency caps, occupancy ratios — anything that could stall the loan is flagged before the package goes out, not discovered in underwriting.
A named person reviews and signs
A human reviews the package line by line and signs it — an accountable party, not a form generator. If the lender or attorney has follow-up questions, they talk to us.
Delivered on the closing deadline
The complete package ships to the requesting party against the closing date. The seller pays the package fee at closing — your association's budget is never touched.
Your board did nothingQuestions boards ask.
Who pays for this?
The per-package fee ($250) is a standard closing cost paid by the selling or refinancing owner — the same model every resale package provider uses. Association dues are never touched, and onboarding is free for founding associations.
Does our board have to learn new software?
No. Onboarding is a document handoff, closings route to us directly, and we call your board only when a decision actually needs one.
What if our documents are a mess — or missing?
That's normal for self-managed buildings. We organize whatever exists, and the gap analysis tells you exactly what's missing and what a lender would flag, so you can fix it before a sale depends on it.
Is AI writing our legal documents?
AI drafts from your association's data; a named human reviews every package line by line and signs it before it ships. Nothing goes out on model output alone.
See what a lender would ask your building today.
Now onboarding self-managed condo and HOA associations in Jersey City and Hudson County. Tell us about your building and we'll show you exactly what onboarding would collect — and what we'd flag.
Onboard your association